Terms of Service

By accessing or using FYDERIO, you agree to these Terms and the policies incorporated by reference. If you do not agree, do not use the platform. If you use FYDERIO for an organisation, you confirm that you have authority to bind that organisation.

Certain features may be subject to additional notices presented when you use them. If an additional term conflicts with these Terms, the additional term applies only to the relevant feature.

You must have legal capacity to enter into this agreement under the law that applies to you. Minors may use FYDERIO only with the permission and supervision required by applicable law.

You may not use FYDERIO if your account has been suspended for a serious or repeated breach, unless FYDERIO has expressly restored access.

Browsing and product scanning may be available without an account. An account and verified contact information may be required to submit products, reviews, defect reports, or evidence. You must provide accurate information, protect your authentication credentials, and promptly report suspected unauthorised access.

FYDERIO does not use public usernames. Email addresses and phone numbers are used for account operation, security, abuse prevention, and communications and are not displayed publicly.

You must use FYDERIO lawfully, respectfully, and for genuine product-quality purposes.

• Do not submit fabricated, paid, coordinated, duplicated, or AI-generated experiences presented as personal experience.
• Do not harass, threaten, impersonate, defame, or expose another person’s private information.
• Do not interfere with security, scrape at harmful scale, reverse engineer protected systems, introduce malware, or evade access controls.
• Do not manipulate scores, create multiple accounts to influence results, or offer compensation for favourable or unfavourable content.
• Do not upload unlawful, infringing, dangerous, or irrelevant material.

FYDERIO and its licensors own the platform software, visual identity, databases, scoring presentation, taxonomy, documentation, and other platform materials, excluding user-owned content. These Terms grant you a limited, revocable, non-exclusive, non-transferable right to use FYDERIO for its intended purpose.

FYDERIO names, logos, interface elements, and marks may not be copied or used to imply affiliation, endorsement, or sponsorship without written permission.

You retain ownership of content you submit. You grant FYDERIO a worldwide, non-exclusive, royalty-free, transferable and sublicensable licence to host, store, reproduce, format, translate, analyse, moderate, display, distribute, and create aggregated insights from that content for operating, securing, improving, and promoting the platform.

You confirm that you have the rights needed to submit the content, that it reflects a genuine experience where represented as such, and that it does not violate law or another person’s rights. Evidence may be kept private while still being reviewed for verification and moderation.

FYDERIO is an information platform. It does not manufacture, sell, distribute, certify, test, endorse, inspect, recall, or guarantee any product. Community contributions are opinions and reports of individual experiences, not findings by FYDERIO.

AI-generated summaries, classifications, risk indicators, and quality insights are automated outputs that may be incomplete, outdated, or incorrect. They do not replace product instructions, official safety notices, professional advice, or independent verification.

To the maximum extent permitted by law, FYDERIO is not liable for indirect, incidental, special, consequential, or punitive loss; loss of data, revenue, goodwill, or opportunity; product defects or injuries; purchasing decisions; or reliance on community content or AI outputs.

Nothing in these Terms excludes liability that cannot lawfully be excluded, including mandatory consumer rights. Where liability may be limited, FYDERIO’s aggregate liability relating to the service will not exceed the greater of the amount you paid FYDERIO in the preceding twelve months or EUR 100.

FYDERIO may restrict features, remove content, suspend or terminate accounts, preserve evidence, or notify competent authorities when reasonably necessary to enforce these Terms, protect users, comply with law, or safeguard platform integrity. We consider severity, context, recurrence, and risk.

Where appropriate and legally permitted, we will provide reasons and a way to appeal. Serious fraud, threats, illegal content, security attacks, or repeated manipulation may result in immediate action.

These Terms are governed by the law applicable to the FYDERIO operating entity, without depriving consumers in the European Economic Area of mandatory protections available in their country of residence. Courts with jurisdiction under applicable law may hear disputes.

Before formal proceedings, you are encouraged to contact FYDERIO so the matter can be assessed and, where possible, resolved informally.

FYDERIO may update these Terms to reflect legal, operational, security, or product changes. Material changes will be communicated through the platform or an appropriate contact channel before they take effect where required. Continued use after the effective date constitutes acceptance, except where law requires express consent.