Privacy Policy

FYDERIO does not collect or display usernames. Account data primarily consists of your email address, phone number, authentication records, account identifiers, and account status.

We also process reviews, ratings, defect reports, product submissions, evidence images, correspondence, moderation records, and other information you choose to provide. Usage and technical data may include device and browser information, IP address, timestamps, language settings, error logs, security events, scan interactions, and feature activity.

• Email addresses and phone numbers are not shown publicly.
• Public contributions may be displayed without identifying contact details.
• Evidence images may contain metadata or visible personal information; you should remove unnecessary personal details before upload.

We process data to create and secure accounts; prevent duplicate accounts and manipulation; publish and organise community contributions; calculate product scores; generate AI-assisted insights; detect fraud, abuse, and unsafe content; respond to requests; maintain the platform; and comply with legal obligations.

We may use de-identified or aggregated information to understand product-quality trends and improve FYDERIO where individuals are not reasonably identifiable.

Under the GDPR, processing may rely on performance of a contract when needed to provide requested account features; legitimate interests in platform security, moderation, fraud prevention, service improvement, and presenting community information; consent where required for optional cookies or communications; and compliance with legal obligations.

When we rely on legitimate interests, we assess necessity, proportionality, and the impact on your rights. You may object as described below.

Data is stored using professional hosting, database, authentication, storage, monitoring, and AI service providers acting under contractual safeguards. Access is limited to authorised personnel and providers that need it for defined purposes.

Data may be processed outside your country. Where personal data is transferred outside the European Economic Area, FYDERIO uses a lawful transfer mechanism, such as an adequacy decision or Standard Contractual Clauses, together with supplementary safeguards where appropriate. We do not sell personal data.

FYDERIO uses risk-based administrative, technical, and organisational controls, including access restrictions, authentication controls, encrypted transport, service monitoring, logging, backups, and incident procedures. No online service can guarantee absolute security.

You are responsible for protecting access to your email, phone, device, and authentication methods and for notifying us promptly of suspected compromise.

Depending on applicable law, you may request access, correction, deletion, restriction, portability, or a copy of your personal data; object to certain processing; and withdraw consent without affecting earlier lawful processing. You may also complain to the supervisory authority in your country.

We may need to verify your identity and may retain limited information where required for legal claims, safety, fraud prevention, or compliance. Public contributions may be anonymised rather than deleted where lawful and necessary to preserve platform integrity.

Account data is retained while the account is active and for a limited period afterward. Contributions may remain available after account deletion in anonymised form. Evidence and moderation records are retained only as long as reasonably necessary for verification, disputes, safety, and legal obligations.

Specific retention principles are described in the Data Retention Policy. Retention periods may be extended for legal holds, investigations, or enforceable obligations.

FYDERIO is designed to support the principles of lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity, confidentiality, and accountability.

AI may assist with categorisation, duplicate detection, moderation, information extraction, and summaries. FYDERIO does not intend to make decisions producing legal or similarly significant effects solely by automated means. Material moderation actions may be reviewed through the appeal process.

Privacy requests should be sent through FYDERIO’s Contact & Regulatory Information page. The legal identity, registered address, general contact, and privacy contact must be completed there before public launch.

You may also lodge a complaint with your local data protection authority. We encourage you to contact FYDERIO first so we can investigate and respond.